We want you to be completely satisfied with your purchase. If for any reason you are not, returns and exchanges are allowed within 15 days of theĦ°DeliveredĦħday of your order. Shipping and Handling charges are non-refundable. We cannot accept returns and exchanges after the 15 day period. Before returning any product, Please email us and obtain a Return Authorization Number (RAN). You must post the RAN on the outside of the return package. NO returns of any type will be accepted without a RAN. Please include the following information when requesting a RAN: Customer Name, Date on your invoice, the Email Address when you registered with ChinaTS.com., the name of the item(s) you are returning. All can be found on your invoice. Returns need to be carefully packed and we recommend using the original shipping boxes if possible. For your protection against loss during shipping, please make sure to insure your return package ( with either US Postal Service or UPS ) for the full value of the item(s). We generally ship only to an address that is identical to the credit card billing address confirmed by the credit card company. Order any item from our web site Secured On-Line Order by Credit Card, Credit Card charges are not submitting until time of shipment. No subcharges for Credit Cards. You will receive notification by email of the progress of your order. To ensure the security of your personal information, we do not archive any credit card data. |